Consumer advocates provide information on a variety of consumer financial services issues, including:
-Managing finances: Tips for managing finances, getting out of debt, and learning about state-chartered banks and credit unions
-Protecting finances: Tips for avoiding investment fraud, protecting one’s identity, and getting help with collections or repossessions
-Loans and debt help: Information about personal loans, building credit, and resources for preventing or managing a foreclosure
-Securities and investments: Information about investing and help choosing a financial professional
-Student loan servicing: Student loan ombudsman receives, reviews, and attempts to resolve complaints from student loan borrowers, provides borrowers information about rights and responsibilities, and directs them to resources