The Dispute Resolution Center offers other ways to help you resolve your dispute besides mediation. If the mediation process is not right for you, call one of our Case Managers about signing up for an Individual Coaching session with a professional mediator.

Individual Coaching sessions are one-hour meetings conducted in our office and are designed to help you explore ways to improve your communication with the other person in your dispute.

Telephone Mediation may be the right process for you if your dispute is very simple, such as working out a payment plan, and the other party is willing to engage in the process. In telephone mediation, a DRC Case Manager will talk to each of you individually to relay offers back and forth until an agreement is reached.

Multi-Party Mediation is is a process used to manage a complex dispute between multiple parties. In multi-party mediation, the DRC conducts an assessment process with interviews and makes recommendations about the next steps. If the parties want to proceed, there are a variety of options for moving forward including mediation, training, and other conflict resolution techniques.

Group Facilitation is a technique designed to help groups make decisions, vote, gather information, or other group activities. Facilitation is not necessarily designed to resolve a dispute.